Exchange & return

Exchange & return
Are you not satisfied with your purchase or do you want to exchange the product? Then you can return the package to us within 14 days of receipt.
Products must be unworn, undamaged and in original packaging.

exchange
  • Return the items you want to exchange.
  • Place a new order for the items you want to receive in exchange.
  • This order is shipped for free within NL from € 50.00.
  • The new order will be shipped immediately

The returns and the new order cannot be settled with each other.

Return
You can return your purchase to us within 14 days without giving reasons. This reflection period of 14 days starts on the day you receive the order.

  • Contact us at info@duckybeau.com
  • You will receive a return form from us which you must return to us together with your product.
  • Send your return to the address provided by us. You are responsible for correct packaging and return costs.
  • After receipt, your return will be processed, after which we will refund the amount due to you within 14 days via the payment method you used for the order, shipping costs will not be refunded.